🔍TroubleshootingFeatured

Common Issues and Solutions

8 min read
Updated Jan 15, 2025

Extension Not Loading

Problem: Extension icon doesn't appear or extension doesn't load.

Solutions:

  1. Refresh the page
  2. Check if extension is enabled in Chrome settings
  3. Restart your browser
  4. Reinstall the extension

LinkedIn Connection Issues

Problem: Can't connect or sync with LinkedIn.

Solutions:

  1. Clear browser cache
  2. Check LinkedIn permissions
  3. Disconnect and reconnect
  4. Verify LinkedIn account status

AI Features Not Working

Problem: AI coaching or suggestions not appearing.

Solutions:

  1. Check your subscription status
  2. Verify internet connection
  3. Clear extension data
  4. Contact support if issue persists

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